Job title: Account Manager
Job type: Permanent
Emp type: Full-time
Industry: XP
Salary type: Annual
Salary: GBP £40,000.00
Location: London Bridge, London
Job published: 10/02/2025
Job ID: 82062

Job Description

Job Title: Account Manager

Location: London Bridge, London (Hybrid: 3 days in-office, 2 days WFH)
Salary: To be discussed
Employment Type: Full-Time

About the Role:
I’m partnering with a leading B2B events agency based in London Bridge that’s looking for a talented Account Manager to join their Client Services team. This is an exciting opportunity for someone with 2-3 years of account management experience in the events industry—particularly in conferences, exhibitions, or tradeshows—who is eager to develop into a senior role.

In this role, you’ll be the main point of contact for clients, ensuring the seamless delivery of high-profile B2B events. You’ll work closely with internal teams and be part of a dynamic Client Services department that prides itself on building strong, long-term client relationships.

What You’ll Be Doing:

  • Client Relationship Management: Act as the primary contact for your clients, building, nurturing, and maintaining strong, long-term relationships.
  • Event Delivery: Oversee the end-to-end management of B2B events (conferences, exhibitions, tradeshows), ensuring projects are delivered on time, within budget, and to the highest standard.
  • Strategic Insight: Understand client objectives and provide strategic guidance to help them achieve their goals.
  • Collaboration: Work closely with internal teams—creative, production, marketing—to deliver cohesive and successful events.
  • Budget Management: Manage event budgets, track expenses, and ensure financial targets are met.
  • Problem Solving: Quickly and effectively resolve client issues, ensuring high levels of satisfaction and trust.
  • Business Development: Identify opportunities to grow accounts through upselling or cross-selling additional services.

What They’re Looking For:

  • Experience: 2-3 years of experience as an Account Manager in a B2B events environment (conference, exhibition, or tradeshow experience is essential).
  • Events Background: Strong knowledge of event management processes and best practices.
  • Relationship Skills: Excellent communication and interpersonal skills with a proven ability to build and maintain client relationships.
  • Organizational Skills: Ability to manage multiple projects simultaneously, stay organized, and meet deadlines.
  • Strategic Thinker: Proactive, solution-oriented, and able to think both creatively and strategically.
  • Budget Oversight: Experience managing event budgets with a strong attention to detail.
  • Growth Mindset: Ambitious, motivated, and eager to grow into a senior role within the Client Services team.

Nice to Have:

  • Experience working with corporate clients across various industries.
  • Familiarity with ProSim or other event management software/tools.
  • Strong presentation and negotiation skills.

What’s in It for You?

  • A clear pathway for professional growth and development into a senior role.
  • The opportunity to work on high-profile B2B events with leading industry clients.
  • A collaborative, supportive culture within the Client Services team.
  • Competitive salary and benefits package.
  • Hybrid working model: 3 days in the vibrant London Bridge office, 2 days from home.

Please get in touch with me, Ben McKenna-Smith if this position sounds of interest. I am a consultant at mustard with a specialist approach to creative recruitment.

For more info on this role or to chat about other options call me on +447537144045 or the office on 0117 929 6060. You can also email me at ben.smith@mustardjobs.co.uk

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mustard is a creative recruitment consultancy and is committed to fostering an inclusive and diverse workplace. We encourage individuals of all backgrounds, experiences, and perspectives to apply. Our recruitment process is free from discrimination and bias and we welcome the opportunity to work with you. If you require any accommodations during the application process, please let us know. We appreciate the unique skills and experiences each candidate brings, and we are dedicated to creating an environment where everyone feels valued and respected".